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My IoT predictions for 2021: Smarter tech will make better business

By ÅsaTamsons, Head of Business Area Technologies & New Businesses, Ericsson

Find out what IoT trends we will see more of in 2021. Among the IoT predictions ranging from digital healthcare, remote learning, connected manufacturing, and micro-mobility to sustainability, the common denominator is the overall accelerated adoption of wireless technologies.

With 2020, the world will never be the same. Nevertheless, I am eager to kick-start an exciting new year. If 2020 was the year to mitigate and manage the COVID-19 pandemic, 2021 is the year when “the new normal” becomes a cliché. What is evident is that the pandemic has disrupted daily routines and accelerated the adoption of new technologies, enabling us to work remotely, study from home, and maintain social distance. Many of those trends will continue into 2021, and there are strong implications for the Internet of Things (IoT).  

IoT and connectivity have certainly helped keep us closer on a personal level while we’ve all been physically apart. The pandemic has nudged businesses to push forward with IoT adoption perhaps faster than they would have liked. To unleash the full value of IoT, secure, wireless connectivity is required.   

Here are my IoT predictions for 2021: 

  1. Transition to digital healthcare increases and pop up locations for testing and vaccines become more accessible – and pave the way for a new standard for health care services 
  2. Remote teaching and learning open the doors to new digital experiences and shared resources – but also help democratize the access to knowledge  
  3. Manufacturers and logistics become even smarter, and digital twins offer performance optimization and savings – with growing adoption and broader application 
  4. Micro-mobility solutions transform our mode of transportation in urban environments 
  5. The pandemic may have overshadowed sustainability, but it is the top challenge we have to jointly tackle – becoming the new standard for winning innovation and business  

The upsurge in digital healthcarefor patients and caregivers

5G and IoT have enabled the possibility for remote or robot-led surgeries. Still, the COVID-19 pandemic has given new urgency to the need to limit contact between doctors and patients.   

Those techniques have recently gone from theory to reality. In October 2020, two nine-month-old conjoined twins were successfully separated by doctors at UC Davis’s Children’s Hospital. The two young girls were joined at the head, creating a problem for surgeons because of the complicated network of blood vessels in the head. To map it all out, the doctors used Magic Leap’s mixed reality goggles to plot out what would need to be detangled before setting foot in the operating room – lowering the risk and increasing the chances for a successful surgery.  

Not all the IoT’s impact on healthcare will be in the surgical theater. Better monitoring technology like wearables to track body temperature and heart rate can help people do more at home, reduce the need for doctor visits, and save costs. With the help of connected sensors, regional hospitals can track assets such as hospital beds, ventilators, lifesaving machines and decrease spending time on locating equipment. With 5G and consistent high-speed connectivity, high-quality video virtual check-ups can deliver quality and at scale. 

Pop up COVID-19 test and vaccine locations will also be a focal point for 2021. Offering rapid response solutions with secure wireless connectivity will allow emergency and medical professionals to focus on patients and provide services and tools in new and unexpected venues. 

Remote learning – it can’t be all virtual but can open new doors

Education is one of the sectors most disrupted during the COVID-19 pandemic. There are some things about the in-person educational experience that are difficult to replicate with even the best remote technology. Education’s social aspect is not fully transmitted through a screen, but teachers have been nimble and creative. Educators have adopted new tools at first out of necessity and a need to engage remote students. But there’s no reason these trends can’t continue even as the pandemic fades. 5G and IoT technologies can help enable new experiences, like virtual field trips. A virtual tour of a museum won’t be the same as visiting in person, but it can be more engaging and memorable than reading about it in a book.  

IoT can help bridge the digital divide by effectively sharing resources and teachers. In rural areas, students can potentially learn from a calculus teacher from another school. Better IoT applications will make it easier for teachers to virtually “visit” the classroom and interact with students. We will see an increase in digital and virtual teaching and learning methods. 

Smarter manufacturing and supply chains

Rethinking and updating manufacturing, operations, and supply chains will be accelerated even more during 2021. A need to manufacture and produce locally has been driving advances in logistics efficiency. The pandemic has led to the proliferation of smart devices in manufacturing environments. This will continue, even as the virus comes under control as vaccines are distributed. Businesses realize that by incorporating IoT applications into the factory floor, the business and economic benefits quickly materialize. For example, infrared cameras on a production line could replace inspectors, freeing up staff for other duties. A robotic crawler in the heating, ventilation, and air condition system can monitor conditions in a way that’s impossible for a human.   

2021 will be the year of digital twins and 5G. Twinning is when you collect data on a process or machinery to create a predictive model, a digital “twin,” that allows better tracking of wear and tear and maintenance needs. At the end of the day, these operational efficiencies save costs. 

One company taking full advantage of what digital twins and XR offers is Taylor Construction in Australia. With 5G, the construction workers, architects, and production teams have secure high-speed connectivity and low latency to apply holographic building visualization, 360-degree safety scanning, smart sensors on structures, and onsite real-time digital design blueprints. 

Tracking micro-mobility is changing the way we move in cities

As most of us are working from home, our mobility is limited to the proximity of our local community. With changing patterns in using cars and public transportation, other modes of transportation, including electric scooters or electric bikes, become more prevalent.  With e-scooter sharing schemes available in more than 100 cities, across at least 20 countries, from Chile to South Korea to New Zealand, they all have to be connected. IoT is the foundation for connecting and coordinating these scooters and provides connectivity for micro-mobility companies to provide these services.  

Sustainability carries into 2021

In 2020, sustainability was overshadowed by the COVID-19 pandemic. In 2021, it is a prerequisite for our future. Digital technologies play a pivotal role in helping the global community reduce greenhouse emissions and could enable one third of the 50% global emission reduction needed by 2030, as highlighted in the latest Exponential Roadmap report. As a technology leader, Ericsson has played an active role in setting a precedent and has reduced its emissions by 50%. Digital technologies and IoT enable access to basic human needs like clean water and food. 

According to the United Nations, 3 in 10 people lack access to safely managed drinking water services. Real-time data monitoring and smart systems can ensure water quality. One company addressing the need for clean water is Wayout. Wayout has made it possible for micro-factories to locally produce clean, filtered water with a minimal eco-footprint. Powered by solar panels, the micro-factories offer an advanced water purification system. Smart agriculture is another example of how we can improve our resource efficiency for food production. Stanley Black & Decker has initiated a smart connect water irrigation system for local farmers in India. With intelligent and connected irrigation, the farmers can better manage groundwater resources and leverage the seasons to produce up to 3 crops a year, leading to additional yield and income.   

Smoothing out the bumps

As we proceed with digital transformation on a broader scale, and with increasing speed, there will be bumps in the road. As more devices are incorporated into businesses, standardization and connectivity become increasingly important.  

If we can address those challenges, we can take a significant leap forward in IoT in 2021, with 5G as an innovation platform and sustainability grounded in our business. The COVID-19 pandemic has accelerated the adoption of these technologies out of necessity. But they will be with us moving forward as connectivity becomes even more critical to the way we live, learn, and work. And smarter technology will be better and help liberate business. 

Read more about how IoT can transform enterprises

ÅsaTamsons, Head of Business Area Technologies & New Businesses, Ericsson
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Ericsson Interview –October 2020

Spokesperson: Todd Ashton, Vice President and Head of Ericsson East and South Africa

  1. Take us through the Historical background of Ericsson and how the company’s administration decided to invest into the Rwandan and East African Market?

Ericsson has done business in East Africa for over 100 years when sales of telephone receivers commenced in 1894.We are well established with offices in Rwanda, Ethiopia, Uganda, Kenya and Tanzania. We operate in the Information and Communication System (ICT) sector together with our partners being the services providers such as MTN and Airtel. Our comprehensive portfolio ranges across Networks, Digital Services, Managed Services and Emerging Business.

We at Ericsson believe that ICT has the ability to level the global playing field and enable African countries to harness the full potential of their human capital. We also agree that a well-planned policy and regulatory environment is key to encouraging partnerships, entrepreneurship, job creation and knowledge sharing.

  • Ericsson as a telecommunication company has invested in the modernization of its technologies. Where are you now in terms tech innovations? IoT for instance?

Massive IoT technologies continue to be rolled out around the world, but at a slightly slower pace in 2020 than previously forecast due to the impact of COVID-19. 2G and 3G connectivity still enable the majority of IoT applications, but during 2019, the number of Massive IoT connections increased by a factor of 3, reaching close to 100 million connections at the end of the year according to Ericsson Mobility Report figures.

At Ericsson, our new offerings within cellular IoT will enable service providers to address a larger part of the IoT market – with more advanced use cases, across multiple industries. Broadband IoT and Industrial Automation IoT are launched as new segments, to complement the existing segments Massive IoT and Critical IoT. We’ve also enhanced our Massive IoT offering which, together with new Broadband IoT solutions, are designed to leverage new capabilities across 4G and 5G – connecting service providers with new growth opportunities in industry digitalization. 

  • What are the feasible 5g applications for IoT that are applicable for social development in East Africa (ie health care, soil monitoring, education, transportation)?

5G will revolutionize 5 key industries including: TV and media; manufacturing; healthcare; telecommunications; and transportation and infrastructure. Ericsson’s 5G Business Potential report outlines a set of industries served by more than 200 qualified 5G-enabled use cases, divided into nine use case categories or clusters. These are enhanced video services, real-time automation, monitoring and tracking, connected vehicle, autonomous robotics, hazard and maintenance sensing, smart surveillance, remote operations and augmented reality.

Each use case category or cluster serves a set of industries. Looking at a couple of examples, ‘Enhanced video services’, is as expected, dominated by the media and entertainment industry. But in addition, more than half of its value comes from other industries, such as healthcare, manufacturing and public safety industries. For ‘Real-time automation’, the value is largely being built up on the industries of public transportation, manufacturing and healthcare. 

  • How do you stimulate the market and the SME’s appetite towards your services?

Our primary mission as a company is the development and deployment of mobile broadband.  This has major benefits both for the economy and for society and will unleash the innovation potential for both consumer and SMEs across Africa.  We believe that achieving broadband is a basic human right and we know that for every 1000 new broadband connections, 80 new jobs are created (Ericsson and ArthurDLittle). 

A 10% increase in mobile broadband adoption secures 0.6 to 2.8% GDP growth (Ericsson and Imperial college) and doubling of average achieved broadband speed generates an additional 0.3% GDP growth (e, ArthurD little, Chalmers university).  Therefore, we believe it’s important to accelerate the rollout of 4G and prepare for 5G in the near future.

One important enabler for the acceleration is the development and implementation of regulatory policies that stimulate investment and competition.  In most markets we see that about three license holders can make significant investments to achieve a good and affordable customer experience for mobile broadband while at the same time getting reasonable returns.  In Rwanda specifically, we are encouraging the release of technology neutral spectrum for mobile companies with a track record and willingness to invest in mobile broadband.  These licenses should be affordable and long term in nature, thereby creating a better case for investment in order to achieve the economic benefits outlined above.

  • How do you see the contribution of Ericsson in responding to digital divide in Africa and especially in countries of East Africa?

Our mission has always been to help our customers connect the unconnected. This can be challenging under normal circumstances but especially critical in a time of crisis like we have now.

Our engineers and field staff are part of critical teams deployed during a crisis. Our teams have been working around the clock to ensure our customers’ networks can withstand shifts in bandwidth needs as people continue to work and use video conferencing from home and kids are attending classes online instead of in the classroom.

The communications industry supports other industries by enabling them to deliver digital products and services such as health care, education, finance, commerce, governance and agriculture. It also plays a vital role in tackling climate change by helping other industries reduce emissions and improve efficiency. We are continuing to stay close to our customers to understand their needs, and we are doing everything possible to support our customers to maximize their network capacity and performance.

  • What are Ericsson’s projects taking place that one can benefit from? Especially for Young entrepreneurs in the nascent business ecosystems and those whose services tackle key development sectors?

Our annual Ericsson Innovation Awards (EIA) is a global competition that offers university students around the world the chance to develop new, innovative ideas with support from Ericsson experts. The 2020 Ericsson Innovation Awards (EIA) is a call to ‘Reclaim the Future.’ This year, the annual global competition calls on students around the globe to set major change in motion by committing to addressing the current and future challenges of climate action. Focused on how ICT/technology solutions can provide radical climate change mitigation for consumers and industry alike.

Ericsson also has a Graduate Program in several African countries including Kenya, Nigeria, Sudan and Angola. The program aims to fast-track young, potential leaders, train them in the Ericsson ways of working and strategy as well as ensure that they are geared up to meet the business challenges of the future.

Ericsson’s Graduate Program will cultivate change leaders and impactful executors in Africa who strive to make the company better through the orchestration of culture, process, and technology. It will develop ambitious, agile and high performing leaders who will contribute to next generation technologies for years to come.

In addition, Ericsson is committed to developing STEM leaders through digital transformation initiatives and events in East Africa. We are fully aware of the challenges in Rwanda when it comes to capacity building in various sectors including STEM which is one of the objectives of the Rwanda National Employment Program (NEP) and we are working on addressing its key objectives. Since its establishment in 2009, Ericsson Rwanda has focused on recruiting and empowering local talents, we are proud to have more local than foreign resources in our workforce.

  • Recently Ericsson has been ranked as the 12 most sustainably managed company in the world, congratulations! What are the lessons on the new normal and adaptation to remote working at Ericsson?

Sustainability is central to Ericsson’s purpose – and the company was recently ranked #12 on The Wall Street Journal’s list of the 100 Most Sustainably Managed Companies in the World.

Ericsson’s Sustainability and Corporate Responsibility strategy focuses on three pillars: responsible business, environmental sustainability and digital inclusion. We firmly believe in sustainability practices based on science and embedded throughout our business can help create value for employees, customers, investors and – ultimately – society. It’s excellent recognition of cross-company collaboration to reduce risks and create positive impacts across our value-chain.

We are going through unprecedented times with the coronavirus pandemic, which has impacted everyone around the world either directly or indirectly. As a global company with around 100,000 employees and presence in 180 countries, we are aware of our responsibilities towards the societies where we operate. Throughout this crisis, we guide our decisions by putting the safety and health of our employees, customers and partners as a first priority. Ericsson currently has a large number of employees working from home globally. All main production sites are currently in operation.

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Telenor Connexion and Ericsson enable sustainable micro-factories with IoT Accelerator

  • Powered by Ericsson IoT Accelerator, Telenor Connexion provides global connectivity to Wayout’s sustainable micro-factories
  • Telenor Connexion to delivers cellular IoT connectivity management services, SIM cards and agreements with local operators
  • Ericsson IoT Accelerator enables cost-efficient IoT connectivity management and operations using the secure, scalable and standardized worldwide mobile network infrastructure

Powered by Ericsson (NASDAQ: ERIC) IoT Accelerator, Telenor Connexion will provide global connectivity to Wayout’s sustainable micro-factories starting inEast Africa and expanding into the Middle East, AsiaPacific and other markets in 2021.Wayouthas engineered plug-and-play micro-factories for local production of clean, filtered water, with a minimal eco footprint. Powered by solar panels, the micro-factories offer an advanced waterpurification system.

According to the United Nations, 3 in 10 people lack access to safely managed drinking water services.

Wayout’s local solution eliminatesthe unnecessary logistics of bottling and transporting pre-packaged glass or plastic bottles. Each module is fully automated andcan filter 70,000 liters of water,remove up to eight tons of CO₂ and up to 200,000 plastic bottles every month. The micro-factories are managed by a smartphone application tomanage operations, monitor performance, and launch autocleaning.

Wayout’s local operations depend onreliableglobal connectivity.Powered by Ericsson IoT Accelerator, Telenor Connexion delivers the cellular IoT connectivity management services, SIM cards and all necessary agreements with local operators to provide truly global service.Ericsson IoT Accelerator is a global IoTplatform, enabling cost-efficient IoT connectivity management and operations for any enterprise of any scale, using the secure, scalable and standardized worldwide mobile network infrastructure. 

Ulf Stenerhag, CEO Wayout says:”Perfect drinking water should be a human right. Our idea is to make access easy and reliable. By leveraging spearpoint technology and robust engineering, our connected sustainable micro-factories enable infrastructure solutions and business opportunities for providing perfect drinking water locally, whilst reducing the environmental impact globally. We want to let it flow.”

Mats Lundquist, CEO, Telenor Connexion says, “Telenor Connexion is proud to provide global connectivity toWayout.They arean innovative company that values and prioritize sustainability and is making an impact.”

Kiva Allgood, Head of IoT, Ericsson, says, “Our technology can help solve global challenges and accelerate sustainability. Together with Telenor Connexion and Wayout,we are using our global IoT platformto deliver business and societal value and contribute to the UN’s Sustainable Development Goals.”

NOTES TO EDITORS:

Ericsson IoT Accelerator

Ericsson and sustainability

More on Wayout


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