In a report titled “The dematerialization path to profitability and sustainability, the Future of Enterprises”, Ericsson researchers have found that there six key findings on the Future of Enterprises.
During the survey, quantitative data was collected from 11 markets, through 5,059 online interviews held with respondents aged 18 and older, in Australia, Brazil, China, India, the Kingdom of Saudi Arabia, Singapore, Sweden, Thailand, the UAE, the UK and the US.
Of these respondents, 2,026 were white-collar information and communications technology (ICT) decision-makers, in enterprises with 5 or more employees.
The remaining 3,033 respondents were white-collar employees, also in enterprises with 5 or more employees.
These respondents are estimated to represent only around 175 million of the roughly 384 million white-collar employees active in the surveyed markets.
The online survey was conducted during September 2020. Qualitative insights were gathered through telepresence interviews with 10 subject matter experts and academic researchers in the US and the EU, as well as with 8 ICT decision-makers in enterprises with 5 or more employees in the US. The interviews were conducted between June and November 2020.
The six key findings of the survey are:
- Dematerialization is a key step towards higher profitability and improved sustainability
Today, almost 7 in 10 of the surveyed enterprises have already reached halfway or beyond in their dematerialization journey. Productivity and profitability are named among the key dematerialization benefits by almost half of white-collar decision-makers and close to 4 in 10 say the same for sustainability
- By 2030 almost 60 percent of white-collar work is expected to happen outside company premises
With less work taking place at company premises, enterprises must be able to provide their employees with full access to processes and tools regardless of the device they use or whether they are at home or out and about. A decrease in both commuting and CO2 emissions will likely be a result of this shift, as seen during the COVID-19 pandemic.
- Enterprise usage of extended reality (XR) and 5G is expected to grow by more than 50 percent in the next decade
More than 6 in 10 enterprises expect to use 5G devices, and almost as many will use augmented reality (AR) and virtual reality (VR) devices, by 2030. Increased usage of mobile immersive video technology regardless of location is expected to further drive the need for secure, high-speed, low-latency cellular connectivity.
- The gig economy comes to the office
Of white-collar decision-makers, 6 in 10 believe the share of temporary employment will increase significantly within their companies by 2030, in a shift from mainly being a blue-collar phenomenon. However, this evolution is not without its challenges, as 44 percent of white-collar employees fear it could make life more difficult.
- Despite worldwide trade conflicts, enterprises continue to grow internationally
While roughly half of all decision-makers agree that trade conflicts and pandemics will continue to be barriers to international trade, currently 6 in 10 domestic enterprises expect to have an international customer base by 2030 and 4 in 10 agree that the ability to hire employees globally will be key by 2030.
- Almost three in four enterprises expect their electricity to come from renewable sources by 2030
The switch to renewable energy is a key component in the journey towards a net-zero enterprise. No less than 8 in 10 decision-makers expect to make significant energy savings through the move towards cloud solutions.
For more information about the report, DOWNLOAD IT HERE